Zoom Zoom

By Eric Chunn in CURATED COLLECTION — Mar 12, 2021

Key Zoom user stats. Includes data on customers, usage and more.

Zoom Zoom

Capital Thinking · Issue #800 · View online

Zoom Meetings is perhaps the world’s most-used web conferencing platform. Launched in 2013, Zoom had 400,000 people sign up within the first month. By the end of its first year of operations, Zoom had amassed 200 million meeting minutes.

Growth surged at the beginning of the COVID-19 pandemic. In April 2020, Zoom announced the milestone of 300 million daily meeting participants.

Today, the software registers over 3.3 trillion annual meeting minutes. The market cap of the publicly traded company exceeds $100 billion.

-Brian Dean

Zoom User Stats: How Many People Use Zoom in 2021?

Brian Dean | Backlinko:

Read on to find a slew of interesting Zoom statistics for 2021. Here’s a quick overview of what you’ll learn:

Zoom Stats: Top Picks

The Zoom mobile app was downloaded 485 million times in 2020.
Zoom has 467,100 business customers.
The number of annual meeting minutes on Zoom is now over 3.3 trillion.
45 billion minutes of webinars are hosted on Zoom every year.
Zoom generated $882 million in Q4 FY 2021, a year-over-year increase of nearly 400%.
Zoom has 88 customers that contribute more than $1 million each in annual recurring revenue.

Zoom annual meeting minutes

“Annual minutes” represents the total cumulative runtime of every Zoom call over the course of a year. According to the Zoom Analyst Day presentation, the metric is calculated by taking the total minutes from the final month of the quarter and multiplying by 12.

3.3 trillion annual meeting minutes are hosted on Zoom (as of September 30, 2020). That’s an increase of 65% from the 2 trillion meeting minutes logged in the previous quarter.

Compared with the same quarter of the previous year, annual Zoom meeting minutes have increased by 3300% in Q3 FY 2021.

Here’s a table showing the growth in Zoom annual meeting minutes since December 2013:

Zoom revenue

According to the company earnings release, Zoom brought in $882 million in the latest quarter (Q4 FY 2021). That’s an increase of 13.51% over the previous quarter when the company generated $777 million.

In fact, Zoom has reported a quarterly revenue increase in every quarter for which data is available, dating back to Q1 FY 2018.

Over the last two years, Zoom’s quarterly revenue has grown by 732.07%. An increase from $106 million back in Q4 FY 2019.

Brian Dean | Backlinko

Zoom annual webinar minutes

Zoom registers more than 45 billion annual webinar minutes. That’s an increase of 7.14% since the previous quarter when annual webinar minutes were calculated at 42 billion.

(As with the annual meeting minutes metric, annual webinar minutes are estimated by multiplying the figures from the final month of the quarter by 12.)

Q1 FY 2021, the first quarter to include the effects of the coronavirus pandemic, saw webinar minutes increase 14x compared with the previous quarter.

We’ve charted the growth in Zoom annual webinar minutes since Q2 FY 2020:

Brian Dean | Backlinko

Zoom daily meeting participants

Counting both free and paying users, Zoom has 300 million daily meeting participants. That’s an increase of 2900% since December 31, 2019, when 10 million daily meeting participants logged on.

Here’s a table showing the daily number of Zoom meeting participants since December 2019:

Brian Dean | Backlinko

Zoom revenue

In fact, Zoom has reported a quarterly revenue increase in every quarter for which data is available, dating back to Q1 FY 2018.

Over the last two years, Zoom’s quarterly revenue has grown by 732.07%. An increase from $106 million back in Q4 FY 2019.

Here’s a table with Zoom quarterly revenue growth since Q1 FY 2018:

Brian Dean | Backlinko

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Photo credit: Chris Montgomery on Unsplash